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Your account

How to change your name, photo and sign-in email

Set the name teammates see, the handle they mention you with, your photo, and the email you sign in with.

Everything about how you appear to your colleagues is on your account page. Reach it from the avatar at the foot of the sidebar, then Account settings.

What is the difference between a display name and a handle?

Your Display name is what people read: on a task, in a comment, in the roster. It can run to 80 characters.

Your Username is the handle people type to mention you, in lowercase letters, numbers and underscores.

Set both. A display name of "Priya Raman" and a handle of "priya" is the pairing that works: one is readable and the other is guessable.

How do you add a photo?

Change photo, then pick an image. PNG, JPEG, WebP or GIF, up to 2 MB.

This is worth doing even if it feels vain. Avatars are how a task list, a board and a chat channel are scanned, and a workspace of blank initials is genuinely slower to read.

How do you change the email you sign in with?

Change it on the Email address field, which is labelled as the address you sign in with.

A confirmation link goes to the new address, and nothing changes until you click it. Check your new inbox to confirm.

That order matters. Until you confirm, you keep signing in with your old address, so a typo cannot lock you out.

Change it before you lose access to the old address rather than after, since the confirmation goes to the new one but you still need to be signed in to start.

Is there a password?

No. Tideswell has no passwords at all, so there is nothing to change, reset or rotate.

Your email is your sign-in.

Where are the notification settings?

Further down the same page, in Notifications and What buzzes you.

Turning notifications on is per device, so do it on each browser and phone you use. Quiet hours and the per-category switches are per person and follow you everywhere.

See How to turn on notifications and How to set quiet hours and your default chat level.

What if I am going away?

Set an out-of-office handover so somebody can cover for you, on the same page. See How to hand over your work while you are away.

Can you delete your account?

Account deletion is in the iPhone app rather than on the web.

Note that this is your account. Removing somebody's access to a workspace is a different thing, done by an admin from the member roster, per How to add people and set roles.

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