How to sign in and switch workspaces on your phone

Signing in to the Tideswell iPhone app takes your work email, the same as the web, plus a button for Apple. Once you are in, Settings in the ⇕ menu is where you switch workspace, set notifications and sign out. Getting the app is covered in Using Tideswell on your phone.

How do you sign in?

The sign-in screen offers Continue with Apple and Continue with Google, then, below an or line, a box for your Email.

To use the email, type your work address and tap Send code. On Check your email, type the 6-digit code from the email and tap Verify.

There are no passwords in Tideswell, so there is nothing to remember or reset.

Which email should you sign in with?

Sign in with the exact email address you were invited on. That address is what puts you in your team's workspace, as How to invite your team and set up departments explains.

The first time you sign in to Tideswell, use Continue with Apple or Continue with Google with that address, or sign in once on the web. After that, the emailed code works on the phone too. With Apple, choose to share your email rather than hide it, so the invited address reaches Tideswell.

If the app says No account found for that email, sign in once with Apple, Google or the web using the invited address. If it says You're signed in, but this account isn't in a workspace yet, open Settings from the ⇕ menu. It shows which address you signed in with, and Sign out lets you try the invited one.

How do you switch workspaces?

Tap ⇕ at the right of the tab pill, then Settings. Under Workspace, tap the Organization row, which shows the workspace you are in, and pick another from the list.

If you work in more than one company's Tideswell, this is where you move between them. The app reloads with the new workspace's channels, tasks and menu.

The Store tab shows only in workspaces with the Store module on. If you switch while on Store into a workspace without it, the app takes you to Home.

What else is in Settings?

Settings has five parts:

• Account shows your name and @username.
• Workspace holds the Organization switch.
• Preferences has Notifications.
• Sign out signs you out of the app.
• Delete account removes your Tideswell sign-in for good.

How do you set up notifications?

After you first sign in, the app asks to send you notifications. Tap Allow. If you said no, turn them on in the iPhone's own Settings › Notifications › Tideswell.

Then open ⇕ › Settings › Notifications in the app. It has three parts:

• Quiet hours: switch it on and set Start and End. No pushes arrive during those hours, in the time zone shown under them.
• Channels: Default for new channels is All messages, Mentions & replies or Muted.
• Alerts: Task reminders, Low-stock alerts and Order alerts, each with its own switch.

These are the same settings as User menu › Account settings › What buzzes you on the web, so a change on one shows on the other. See How to set quiet hours and your default chat level and How to set your time zone.

What happens when you tap a notification?

A message notification opens its channel. A reply in a thread opens the channel too, so tap Threads at the top to find the thread.

A task notification, including a reminder, opens the task. Stock, order and approval alerts open the app, and you read them in full on the web.

The red number on the app icon clears when you open the app. See How to turn on notifications for every kind of notification.

How do you delete your account?

Open ⇕ › Settings, tap Delete account, then Delete my account on Delete your account?.

Make sure before you tap it, because it cannot be undone. It permanently removes your sign-in and your profile. Content you created stays with your team, shown as from Deleted user, so nothing your colleagues rely on disappears.

Deleting your account is different from leaving one workspace. An admin removes someone from a workspace on the web, per How to add people and set roles.

Where do you change your name and photo?

On the web, under User menu › Account settings, per How to change your name, photo and sign-in email. The phone shows your profile in Settings and picks up any change the next time it loads.