Tideswell documentation

Tideswell is one workspace holding the parts of a commerce brand that already affect one another: the conversation, the work, the stock, the suppliers, the orders and the people. These pages are task-shaped. Each one is a job you might actually need to do today.

What is in Tideswell?

Enough to know which section you want.

• Chat for the conversation, attached to the records it is about rather than floating free of them.
• Tasks and projects for the work, with a list, a board, a calendar and a roadmap.
• Store for what Shopify knows: revenue, orders, best sellers, stock and what to reorder.
• Suppliers, purchasing and wholesale for what you buy, and what you sell to other businesses.
• The analyst for asking questions about your own numbers in plain English.
• Automations and workflows for the things that should happen without anyone remembering to do them.
• Objects for everything else your business tracks, covered in What is an Object?.

Where should you start?

If a workspace already exists and somebody has just added you, read Core concepts first. It takes about ten minutes and it explains the words you will meet on screen, plus why you can see some things and not others.

If you are setting a workspace up, that same section still comes first, because How to work out who can do what in your workspace is the part most new admins get wrong.

What is the deepest part of the product?

Objects, which is why they get two sections rather than one. An Object is a kind of record your team defines, for the things nobody could have shipped for you: repairs, sample requests, fabric trials, press loans.

What is an Object? explains what an Object is, why you would create one, and how to build it. Working with records covers the day to day once records start arriving: finding them, editing them, filtering them, and connecting them to the rest of your work.

If you are about to build one, Plan your fields before you add them is worth four minutes first. A few of the choices are fixed once you save them.

Read these docs as plain markdown

Every page here is also served as plain markdown, which is what you want if you are pasting one into an AI assistant or reading these with an agent. Append .md to any address, or send an Accept: text/markdown header to the normal one. A full index of every page lives at /llms.txt.