How to set your time zone
Let your time zone follow your device, or fix it yourself, so due dates, overdue tasks and quiet hours match your day.
Your time zone is the first setting under What buzzes you, in User menu › Account settings. The user menu opens from your avatar at the foot of the left menu. The rest of your account settings are introduced in What is on your account page?.
What does your time zone decide?
It decides what counts as today for you. That covers when a task is due and when it turns overdue, when your quiet hours start and end, and when task reminders reach you.
It also sets when the daily brief email arrives: 8am in your time zone, if you receive the brief by email. See How to read your updates and the daily brief.
Does it change the store's figures?
No. Sales and order figures on the Selling pages are counted on your shop's own day, from the shop's midnight. That way everyone on the team sees the same figures for "today", wherever they are.
How dates and figures are counted across Tideswell is covered in How to read Tideswell's numbers and dates.
How does it follow your device?
By default, the switch beside Your time zone is on and the hint reads Following this device. The zone in use shows underneath, such as America/New York.
Each time you open Tideswell in a browser, it checks that device's time zone and switches to it if it has changed. Nothing needs saving. If Priya Raman flies from Chicago to visit Portside Mills, her due dates and quiet hours move to local time the first time she opens Tideswell there.
How do you fix your time zone?
- Open User menu › Account settings.
- Under What buzzes you, turn off the switch beside Your time zone. The hint now reads Set by you, so it stays put when you travel.
- Pick your zone from the list that appears under it, such as Europe/London. It saves as you choose it.
Fix it when you want your day to stay on home time while you travel, or when a computer is set to a different zone from where you work.
What if your city is not in the list?
The list holds common zones, plus your current zone and the zone of the device you are using.
So to pick a zone that is not listed, open Tideswell on a device set to that zone and turn the switch back on. Then turn it off again: your zone stays set, and is now first in the list.
How do you go back to following your device?
Turn the switch beside Your time zone back on. Tideswell adopts the time zone of the device you are using straight away, and follows your device from then on.
Can you set it on the phone?
Set it on the web. The Tideswell iPhone app uses the same time zone, and shows it under Quiet hours on its Notifications screen.
Quiet hours and the alert switches beside your time zone are covered in How to set quiet hours and your default chat level and How to control task, stock and order alerts.
How to change your name, photo and sign-in email
Set the name colleagues see and mention you by, your photo, your @handle and the email you sign in with.
How to hand over your work while you are away
Name a colleague and an end date so they can approve and act with your standing, and it stops on its own.