---
title: How to set up departments
url: https://tideswell.xyz/docs/workspace-admin/departments
description: Departments are teams, and almost every permission is checked against them. Create one with its colour, roster and defaults.
---

> Documentation index: fetch https://tideswell.xyz/llms.txt to discover every page before exploring further.

# How to set up departments



A **department** is a team inside your workspace, with a roster, one or more leads, a colour, an
icon and its own task views. **Settings › Departments** is where they are built.

Get these right first. Almost every permission in Tideswell is checked against a task's
department rather than the workspace, so departments are the shape everything else takes.

## How do you create one? [#how-do-you-create-one]

One dialog does the whole thing: name it, pick one of five colours, pick an icon, choose its
starting members and leads, and set its sub-task defaults.

Do it in one sitting rather than creating an empty team and filling it later. The roster and the
leads are what make the department useful the moment somebody opens it.

The colour and icon can be changed later but never cleared once set, and the dialog says so.

## How many should you have? [#how-many-should-you-have]

As many as you have real teams, and no more.

The test is whether the group has work that is genuinely theirs and somebody accountable for it.
Marketing, Production and Warehouse are departments. "Everyone who touches the autumn drop" is a
campaign, per <Ref to="projects/set-up-a-campaign" />.

Too many departments makes permissions fiddly and puts a long list in the sidebar. Too few means
everybody can edit everybody's work.

## What is "What this team plans"? [#what-is-what-this-team-plans]

The singular word this team uses for a planned item: **Editorial**, **Prep**, **Visit**. The
plural is worked out for you.

That word appears on the team's project planning spine, so a warehouse team plans Preps and a
content team plans Editorials. It is a small thing that makes the product read like it was built
for that team.

See <Ref to="projects/plan-what-goes-out" />.

## What are sub-task templates? [#what-are-sub-task-templates]

Rules that pre-fill what gets created when a planned item becomes a task.

For each sub-task type, set a default **assignee**, a **due-date offset** in days relative to the
parent, and a default **priority**. An offset of -2 means two days before the parent's date.

So "when a Blog Post is promoted, always assign it to Dana, due three days out, at normal
priority" is set once and applied every time.

A department starts with **no** templates, which is deliberate: the catalog is a menu to add
from rather than a list every team is given. A team with none gets an empty sub-task picker on
its projects, by design.

The types you can choose from come from <Ref to="workspace-admin/sub-task-types" />.

## How do you retire a department? [#how-do-you-retire-a-department]

Two different actions, and the difference matters.

**Archive** hides it and keeps everything. Its chat category is hidden and its history stays.
Archived departments take no new members and are left out of the invite and assignment pickers.

**Delete** is permanent. If the department still holds projects, tasks or repeating schedules,
the dialog makes you pick which team takes them over first, so work is never orphaned.

Delete cannot proceed at all if there is nowhere to move the work to, and it tells you to create
another department first.

Archive unless you have a real reason to delete. Archiving is reversible and deleting is not.

## What does a department scope? [#what-does-a-department-scope]

Its own task list, board and calendar. Its projects. Its chat channel permissions. Its planning
vocabulary and sub-task defaults.

And most importantly, **who can do what to its work**. A lead of Marketing is not a lead of
Warehouse, which is the thing to explain to everybody once. See
<Ref to="concepts/who-can-do-what" />.
